Privacy Policy

LAST UPDATED: June 2026

At Jax Drinx, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, safeguard and disclose personally identifying information (“Personal Information”) gathered when you visit our website or sign up for and use our SMS and email communications.  This “Privacy Policy” applies to https://Jaxdrinx.com (“Site”), which is owned and operated by Jax Drinx, Inc. (“Jax,” “Company” or “we” or “us”).

While this Privacy Policy may reference aspects of our other terms and agreements, use of the Site is subject to our Terms of Use, online policies, and any other end customer terms. All online terms are located at: https://jaxdrinx.com/pages/terms-of-use-page and such terms, including any signed terms between us and you, are referred to collectively as “Terms.”  Capitalized terms used but not defined in this Privacy Policy have their meaning set forth in the various agreements within the Terms.

We reserve the right to change this Privacy Policy from time to time without notice to you. You should check here periodically to review the current Privacy Policy, which is effective as of the revision date listed above. Your use of the Site and submission of any information, including Personal Information, to us constitutes acceptance and understanding of this Privacy Policy. THE SITE IS ONLY FOR USE BY INDIVIDUALS OVER THE AGE OF 21. IF YOU ARE UNDER THE AGE OF 21 PLEASE IMMEDIATELY CEASE YOUR USE OF THE SITE. THIS PRIVACY POLICY GOVERNS INDIVIDUALS OVER THE AGE OF 21 AND THE SITE AND OUR SERVICES ARE ONLY INTENDED FOR INDIVIDUALS OVER THE AGE OF 21.

Children’s Privacy
We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no parts of our Site are directed to children. If you learn that a child has provided us with personal information in violation of this Privacy Policy, then you may alert us at support@jaxdrinx.com.

Types of Information & Personal Information Collected Through the Site
In connection with your access to and use of our Site, we may collect, store and process, on your and/or your organization’s behalf, any data (including Personal Information) transmitted to us.  We may also collect data, including Personal Information, directly from you or your organization through the Site such as:

  • Your contact and/or billing and/or shipping information (such as name, address, email address and phone number);

  • Site or message interaction data, including, but not limited to, message opens, clicks, or responses;

  • Personal information contained in legal agreements (such as invoices and orders);

  • Information posted by you to the Site (such as comments, reviews, suggestions, feedback, opinions, or media); 

  • Automatically collected information through the Site that may or may not be personally identifying.  This information could include: the website from which visitors came to the Site, Site visitors’ IP address, device type, browser type and other information relating to the device through which they access the Site and/or other usage information through cookies and tracking tools. We may also combine this information with the Personal Information we have collected from you; and

  • Any other Personal Information you submit to us (such as gender, birth date, social media handles, interests and your location) in the form of an email or via any function within the Site (e.g., contact forms, Wholesale Portal, Affiliate Program, etc.).

Types of Uses of Information & Personal Information
We collect, store and use the information as well as Personal Information you provide to us in various ways always in accordance with this Privacy Policy and as follows:

  • To provide the Site;

  • To process product orders received through the Site or other ways you communicate them to us (e.g., email, phone).  This may include transactional messages related to orders, support, or account updates;

  • To effectuate or enforce a transaction or agreement;

  • To adjust offerings or services provided by us to you;

  • To provide you with information about our products and services that we believe you may find of interest, including to send you mailing lists, and marketing and promotional e-mails and SMS text messages (with your consent). 

  • To authenticate visitors to the Site or prevent fraudulent/unauthorized activities;

  • To generate de-identified and aggregated statistics data for any lawful purpose and as specified in the Terms;

  • To be able to respond to requests or inquiries, and for similar, customer and/or service-related purposes;

  • To evaluate business opportunities; 

  • To deliver targeted and/or personalized ads to you; and

  • To improve the Site performance, offerings and/or services provided by us and to better understand how users access and use the Site and offerings provided by us including but not limited to, personalization, and analytics;

  • For clarity, we do not make any warranty, express, implied or otherwise, that we will be able to prevent loss, misuse, unauthorized access to, or alteration of personally identifiable information you provide to us. You make any disclosure of personally identifiable information to us at your own risk.  Also and for the avoidance of doubt, you acknowledge that you have consented and agree to receive text messages and/or emails from us including promotional messages and transactional updates. Message frequency varies and message and data rates may apply. This consent is not a condition of purchase  


Types of Sharing of or Disclosures of Personal Information
We may share or disclose this information including Personal Information to third parties necessary to perform their services and for the following purposes:

  • To third parties in aggregated, or non-personally identifying, forms of information about our Site users for marketing, advertising, research or other reasonable business purposes;

  • In response to a subpoena or other legal process by a governmental entity or third party, or if otherwise required by law;

  • To protect or enforce our rights including with respect to our assets and properties;

  • In the event of the sale or dissolution (bankruptcy) of assets, in whole or in part, of our business or any of its affiliates;

  • To third parties involved in the process of fulfilling orders, providing, or performing functions on our behalf (e.g., such as third-party service providers, contractors, payment processors, banks, and collection agencies); 

  • To provide products or services requested; and

  • To provide you with information relating to products or services that we believe you may find of interest;

Cookies, Beacons and Analytics
Our Site may use technology, or those of third-party service providers, such as cookies, web beacons (clear GIFs, web bugs) and similar technologies to track user activity and collect site data. We may combine this data with the Personal Information we have collected from you.

Cookies
We (including our chosen third-party service providers) may use cookies to track visitor activity on the Site. A cookie is a text file that a website transfers to your computer’s hard drive for record-keeping purposes. Our cookies assign a random, unique number to each visitor’s computer. They do not contain information that would personally identify the visitor, although we can associate a cookie with any identifying information that is or has been provided to us while visiting the Site. We use cookies that remain on your computer for a specified period of time or until they are deleted (persistent cookies). We may also use cookies that exist only temporarily during an online session (session cookies) – these cookies allow us to identify you temporarily as you move through the Site. Most browsers have settings that allow users to refuse or disable cookies but doing so may impact site performance or impede the functionality of some portions of our Site.

Web Beacons
Web beacons are tiny graphics with a unique identifier, similar in function to cookies, that are used to track the online movements of Web users. In contrast to cookies, which are stored on your computer’s hard drive, Web beacons are embedded invisibly on webpages and may not be disabled or controlled through your browser.

Third Parties
We may also engage third parties to track and analyze Site activity on our behalf. To do so, these third parties may place cookies or web beacons to track user activity on our Site. We use the data collected by such third parties to administer and improve the quality of the Site, analyze usage of the Site, and provide a more enhanced user experience on the Site, such as personalizing and delivering relevant offers and content based on user activity on the Site. We do not provide these third parties with your Personal Information.

We may use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

User Content
The Site may allow users to post information. Any information that you post to the Site becomes public information and may be viewable by other users, as well as visitors to the Site. In addition, your name, as well as other optional information you choose to submit along with the information you post, will be publicly displayed along with your comment or blog. We are not responsible for the privacy of any information that you choose to post to the Site, or for the accuracy of any information contained in those postings. We cannot prevent such information from being used by others in a manner that may violate this Privacy Policy, the law, or your personal privacy. Your posting of any content to any of the Site is subject to our Terms of Use.

Third-Party Links
The Site may contain links to other, third-party websites. Any access to and use of such linked websites is not governed by this Privacy Policy, but, instead, is governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third-party websites.

Email and SMS Opt Out
If, at any time, you would like to stop receiving these promotional e-mails messages you may follow the opt-out instructions contained in any such e-mail.  

If, at any time, you would like to stop receiving these promotional text messages you can do so by replying: 

  • STOP – to unsubscribe

  • HELP – for customer support

Opting out will not affect transactional messages required to complete orders

Please note that it may take a few business days for us to process opt-out requests. If you opt-out of receiving text or email promotions, we still may send you text or e-mail messages to you in accordance with this Privacy Policy, as requested by you, or in reference to other customer service purposes.

Depending on your jurisdiction, you may also have the right to:

  • Access the personal information we store

  • Request corrections or updates

  • Request deletion of your data

  • Opt out of marketing communications

  • Request that we limit or stop certain data uses

To inquire about these rights or to exercise them, contact us at: support@jaxdrinx.com.

Your Data Protection Rights (California Residents)
If you are a resident of California and interact with us as a consumer, you have certain rights under the California Consumer Privacy Act or “CCPA” (Cal. Civ. Code § 1798.100 et seq.), including to request access to and deletion of your Personal Information (as defined in the CCPA). You may exercise these rights by contacting us at support@jaxdrinx.com. We do not sell your Personal Information, but we may allow our advertising partners to collect certain device identifiers and electronic network activity that allows them to show ads within their systems that are targeted to your interests.
International Users
If you are accessing the Site from outside the United States and are providing your information directly to us (i.e. the Company is serving in a data controller role for your personal data), you are consenting to and authorizing the transfer of your information to the United States for storage, use, processing, maintenance and onward transfer of such information to other entities, regardless of their location, in accordance with this Privacy Policy and the other applicable Terms. For clarity, and as outlined in the Terms of Use, you are also consenting to the application of United States law in all matters concerning the Site.

Personal data collected from the European Economic Area, UK and Switzerland and processed by the Company as a data controller will, for example, be transferred to and processed by us in the United States. In such instances, we shall ensure that the transfer of your personal data is carried out in accordance with applicable privacy laws and, in particular, that the transfer is consistent with an approved transfer mechanism, such as the Standard Contractual Clauses approved by the EU Commission.

Data subjects from the European Economic Area and the UK are entitled to certain rights with respect to their personal data, including the right to access, from the data controller, any personal data being processed, and to obtain more information on the purpose of processing, categories of data being processed, sharing with third parties, and other information. Data subjects for whom the Company serves as data controller can limit the Company’s use and disclosure of their personal data in a variety of ways depending on the circumstances. These choices may include selecting what data to share with us, requesting we delete data, and opting out of marketing correspondence.

Data Privacy Framework
The Company complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF as set forth by the U.S. Department of Commerce. The Company adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/. The Company is committed to subject to the DPF Principles all personal data received from the European Union and, as applicable the United Kingdom (and Gibraltar), in reliance on the relevant part(s) of the DPF program.  The Company maintains contracts with third parties with whom we share personal data that restrict their access, use and disclosure of personal data in compliance with our Data Privacy Framework obligations, including the onward transfer provisions, and the Company remains liable if they fail to meet those obligations and we are responsible for the event giving rise to damage.

If you have a concern that the Company has not handled your personal data appropriately under the DPF or UK Extension, please contact us at highthere@cann.com. If your issue cannot be resolved directly with the Company, in compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, the Company commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF to JAMS, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from the Company, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://www.jamsadr.com/ for more information or to file a complaint. The services of JAMS are provided at no cost to you.

If neither the Company nor our dispute resolution provider resolves your complaint, you may be able to pursue binding arbitration through the Data Privacy Framework Panel. For more information on this option, please see Annex I of the EU-U.S.Data Privacy Framework Principles.

The Company is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).

Please be aware that the Company may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Data Security

We implement reasonable technical and organizational safeguards to protect your personal data.  And while we strive for error free performance, we cannot always catch an unintended privacy issue.  No method of transmission over the internet or security policy and procedures are 100% secure, and we cannot guarantee absolute security.
As a result, we encourage you to share with us any questions and comments about any privacy concerns.  Please direct them to us by an email to the following:

support@jaxdrinx.com